Privacy Policy

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process any bookings or purchases. We may also collect additional information if you contact us for support. In this Privacy Policy, we refer to any information about an identifiable individual as “Personal Information”.

Device information

• Purpose: to load the Site accurately and to analyse Site usage.
• Source: collected automatically via cookies, log files, tags and pixels.
• Shared with: hosting and analytics processors (e.g. Google Analytics).
• Collected: browser version, IP address, time zone, cookie data, pages/products viewed, search terms, interaction data.

Order & booking information

• Purpose: to fulfil consultations, teachings and any purchases; to process payment; to arrange delivery; to issue invoices and confirmations; to communicate with you; and to screen for fraud.
• Source: collected from you.
• Shared with: payment processors, and where applicable Aramex, FedEx and other logistics partners.
• Collected: name, billing address, shipping address, payment information, email address, and phone number.

Customer support information

• Purpose: to provide customer support.
• Source: collected from you.

Sharing Personal Information

We share your Personal Information with service providers who help us deliver our services and fulfil our commitments to you. We may also share Personal Information to comply with applicable laws and regulations, to respond to lawful requests we receive, or to protect our rights.

Behavioural Advertising

We may use your Personal Information to provide you with communications we believe may be of interest. We use analytics tools such as Google Analytics to understand how visitors use the Site. You can opt out of Google Analytics at tools.google.com/dlpage/gaoptout. You can also opt out of targeted advertising via the Digital Advertising Alliance at optout.aboutads.info.

Cookies

A cookie is a small amount of information downloaded to your device when you visit our Site. We use functional, performance and analytics cookies so that the Site remembers your preferences and so we understand how visitors use it. Most browsers accept cookies automatically; you can control or block cookies through your browser settings, though removing them may affect Site functionality.

Because there is no consistent industry standard for responding to browser “Do Not Track” signals, we do not alter our data-collection practices when we detect them.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal or regulatory reasons.

Contact

If you have questions about this policy or our privacy practices, contact us at admin@consciousliving.solutions or by post at: Conscious Living Solutions FZE, Sharjah Media City, Sharjah, United Arab Emirates.